29th July 2007

Review of Louder Voice Support

posted in LouderVoice, Review, problem, support |

If there was a medal of honour for support then LouderVoice should have it.

Earlier today, I signed up to use the LouderVoice review service. The signup was one of the best I’ve used, uncomplicated and friendly, but I digress.

So I posted my first review and felt all proud of myself for achieving another blog post in the weekend. :)

Unfortunatly there is an issue with Wordpress that can cause difficulties for LouderVoice. I was completely unaware of this issue and because it displayed fine in my blog I didn’t think to check LouderVoice.

A few minutes later Elly mentions that she’s forwarding me an e-mail to me, so I checked my mail and it’s from LouderVoice’s own Conor letting me know all about the issue (I won’t bore you with the details but there’s a brief summary in the comments on this post), what to change in Wordpress’s options and the correct code to edit into the post.

It’s a sunday afternoon around lunchtime and Conor is sending me tech support I didn’t even know that I needed :) That’s support above and beyond the call of duty and deserves to be acknowledged.

It was only yesterday I was posting about how frustrating it can be when the technology just doesn’t work the way you expect and today someone jumps into help me out when exactly that happened. Hmmm have I found someone who actually reads my blog? :O

Thanks for the help Conor, much appreciated. :)

Rated 5/5 on Jul 29 2007 by George Pratt
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  1. 1 On July 29th, 2007, Conor O'Neill said:

    Thanks for the kind words George. We aim to delight :-)

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